--- title: ALL YOU NEED TO KNOW ABOUT YOUR HELIX. description: "The one spot that'll give you everything you need to know about the helix: from knowing how to use it, to knowing when to use the correct one. " image: https://blog.portamix.com/hubfs/MicrosoftTeams-image%20(5)%20copy-1.jpeg --- [![PortaMix](https://blog.portamix.com/hs-fs/hubfs/raw_assets/public/Portamix_April2020/images/PortaMix.png?width=1000&name=PortaMix.png)](https://portamix.com/) - [Products](https://www.portamix.com/products) - [Mega Hippo Mixers](https://portamix.com/mega-hippo-mixers/) - [Pelican Cart](https://portamix.com/pelican-cart/) - [Motor Accessories](https://portamix.com/motor-accessories/) - [Hand Mixers](https://portamix.com/hand-mixers/) - [Spare Parts](https://portamix.com/spare-parts/) - [Where to Buy](https://portamix.com/find-a-dealer/) - [Where to Hire](https://portamix.com/hireshop/) - [About us](https://portamix.com/about/) - [Our Story](https://portamix.com/about/our-story/) - [Our People](https://portamix.com/about/our-people/) - [In the Community](https://portamix.com/about/in-the-community/) - [Careers](https://portamix.com/about/careers/) - Resources - [Videos](https://portamix.com/videos/) - [Reviews](https://portamix.com/reviews/) - [Brochures & Catalogues](https://portamix.com/brochures-catalogues/) - [Technical Information](https://portamix.com/technical-information/) - [Technical Drawings](https://portamix.com/technical-drawings/) - [User Manuals](https://portamix.com/user-manual/) - [Contact](https://portamix.com/contact-us/) - [Blog](https://blog.portamix.com/) ### Portamix blog Helping you improve your profitability in mixing and placing self-levelling compounds: detailed tutorials, case studies and articles from compound manufacturers and installers alike. #### Subscribe - Archive - Categories - Search - [All (26)](https://blog.portamix.com) - [Mega Hippo (19)](https://blog.portamix.com/tag/mega-hippo) - [Self levelling coatings (18)](https://blog.portamix.com/tag/self-levelling-coatings) - [flooring trends (7)](https://blog.portamix.com/tag/flooring-trends) - [Mega Hippo GEN-2 (5)](https://blog.portamix.com/tag/mega-hippo-gen-2) - [flooring (3)](https://blog.portamix.com/tag/flooring) - [Mixers - Forced Action (2)](https://blog.portamix.com/tag/mixers-forced-action) - [Mixers - Hand (2)](https://blog.portamix.com/tag/mixers-hand) - [Reviews (2)](https://blog.portamix.com/tag/reviews) - [concrete floor coatings (2)](https://blog.portamix.com/tag/concrete-floor-coatings) - [hippo mixer (2)](https://blog.portamix.com/tag/hippo-mixer) - [Helix (1)](https://blog.portamix.com/tag/helix) - [New Release (1)](https://blog.portamix.com/tag/new-release) - [Productivity Factor (1)](https://blog.portamix.com/tag/productivity-factor) - [Pump (1)](https://blog.portamix.com/tag/pump) - [epoxy flooring (1)](https://blog.portamix.com/tag/epoxy-flooring) - [forced action mixers (1)](https://blog.portamix.com/tag/forced-action-mixers) # ALL YOU NEED TO KNOW ABOUT YOUR HELIX. Readtime 2 : [Eddy Suckling :](https://blog.portamix.com/author/eddy-suckling) Jun 27, 2022 - - - - - [mailto:?body=https://blog.portamix.com/all-you-need-to-know-about-your-helix](mailto:?body=https://blog.portamix.com/all-you-need-to-know-about-your-helix) The one spot that'll give you everything you need to know about the helix: from knowing how to use it, to knowing when to use the correct one.  ### Why did my mixing helix snap? It is rare for Portamix Mega Hippo mixing paddle to snap. But it has happened and will happen again if incorrect assembly occurs. The paddle shaft is made of 18mm diameter steel and threaded with an M16 connection to connect directly to the motor shaft. However, the threaded connection piece is not designed to withstand the mixer's powerful twisting force in action. It is only when the lock nut at the top of the helix has firmly engaged on the motor shaft's shoulder that the mixing paddle shaft can withstand the high torsion forces created by mixing. The load is applied to the locknut and motor shaft, not the threaded connection. The only likely reason for a mixing paddle shaft to shear off at the threaded connection is that the mixing paddle has not been threaded fully into the motor. When the paddle is not fully threaded into the motor shaft, the paddle's locknut is not firmly engaged against the motor shaft. This means that the full mixing torque is being applied to the threaded portion of the mixing paddle causing the mixing paddle shaft to shear off.   #### What do I need to do to prevent a snapped helix? Before starting operation, it is essential to check that the mixing paddle is correctly fitted to the motor shaft with the lock nut fully engaged on the motor spindle. If the mixer paddle will not fully thread into the motor shaft, remove the paddle and check the motor shaft threaded hole for debris or anything stopping the mixer paddle's full engagement. Clean and remove debris, then check that the mixer paddle thread is clean, and undamaged through to the locknut. #### ![290128119_374924947956274_8640948260543484832_n-jpg](https://blog.portamix.com/hs-fs/hubfs/290128119_374924947956274_8640948260543484832_n-jpg.jpeg?width=570&name=290128119_374924947956274_8640948260543484832_n-jpg.jpeg) ![](https://blog.portamix.com/hs-fs/hubfs/289943143_3162931910625360_9126647839496398965_n-jpg.jpeg?width=596&name=289943143_3162931910625360_9126647839496398965_n-jpg.jpeg)   #### Contact our experts! If you still had a question after reading the below, please email us at [sales@portamixglobal.com](mailto:sales@portamixglobal.com).     #### [Need Help Choosing The Right Mixer?](https://blog.portamix.com/need-help-choosing-the-right-mixer) [READ MORE](https://blog.portamix.com/need-help-choosing-the-right-mixer)   #### [How To: Clean Your Mixing Paddle](https://blog.portamix.com/need-help-choosing-the-right-mixer) [READ MORE](https://blog.portamix.com/need-help-choosing-the-right-mixer)     - [November 2022 (5)](https://blog.portamix.com/archive/2022/11) - [December 2022 (5)](https://blog.portamix.com/archive/2022/12) - [May 2020 (3)](https://blog.portamix.com/archive/2020/05) - [February 2022 (3)](https://blog.portamix.com/archive/2022/02) - [June 2020 (2)](https://blog.portamix.com/archive/2020/06) - [April 2020 (1)](https://blog.portamix.com/archive/2020/04) - [July 2020 (1)](https://blog.portamix.com/archive/2020/07) - [October 2020 (1)](https://blog.portamix.com/archive/2020/10) - [August 2021 (1)](https://blog.portamix.com/archive/2021/08) - [March 2022 (1)](https://blog.portamix.com/archive/2022/03) - [June 2022 (1)](https://blog.portamix.com/archive/2022/06) - [July 2022 (1)](https://blog.portamix.com/archive/2022/07) - [August 2023 (1)](https://blog.portamix.com/archive/2023/08) See all ![footer%20PortaMix](https://blog.portamix.com/hs-fs/hubfs/raw_assets/public/Portamix_April2020/images/footer%20PortaMix.png?width=1000&name=footer%20PortaMix.png) - - - - [Home](https://portamix.com/) - [Products](https://portamix.com/products/) - [Testimonials](https://portamix.com/reviews/) - [Distributors](https://portamix.com/find-a-dealer/) - [Contact](https://www.portamix.com/contact-us) - [Privacy](https://portamix.com/privacy/)